Consider a small town's emergency operations center. While there are amateur radio operators involved, they primarily work for government or public safety, and there is no active ARES participation. The EOC is reasonably well-equipped, with redundant power, (questionable) redundant internet, phone lines, and drop-box public safety radios for coordination or dispatch. Assuming that the EOC cannot guarantee a dedicated amateur operator, but can have an operator working dispatch take on some additional responsibility, what is the highest-impact amateur service to monitor? How should it be operated? (Monitor a specific frequency or set up a scan list? Periodically announce that they are listening?)
Some ideas - monitoring a local repeater has a poor signal to noise ratio, APRS has relatively few users due to the need for specialized equipment, and HF would be somewhat less useful due to the small coverage area. Or am I selling one of these short?