Have 23 foot Shakespeare SSB antenna. Can not connect through the side feed termination band? Antenna not working? What is the band supposed to look like? Is the termination band supposed to be smooth on inside of band? How does the termination band connect to the antenna pole? Is there supposed to be a metal bead on the inside of the band?? I am NOT referring to where my lead connects to the band, as show in company diagram, how does the band connect to the antenna pole? Have sent emails to Shakespeare tech support. They do not answer. Can not find diagram or picture of actual side feed termination band.